Forklift Operator Certification Program

WorkForce Training provides a program to train forklift operators with varying levels of experience to meet or exceed all Workspace and CSA regulations and standards.


Program Capacity: Maximum 5 trainees

The Forklift Operator Certification Program is delivered at your facility. Trainees receive in-depth instruction on applicable regulations, safe forklift operation as well as hands-on exercises. Each trainee’s knowledge and skill level is evaluated. Those able to demonstrate a minimum level of operational competence receive documentation of successful program completion.

Please note that this program addresses engine powered, sit-down counterbalanced forklifts only.

A Counterbalanced Forklift Operator Reference Manual (workbook) will be provided to the trainee.


  • Trainees should wear appropriate clothing and steel-toed shoes, if possible.
  • Forklifts provided for practical training and evaluations should be in safe operating condition.
  • Training forklifts may be provided by WorkForce Training upon request at an additional charge.

Program Outline

Phase 1 – Classroom Training (3 hrs.)

During Phase 1 the trainer guides trainees through a comprehensive and interactive review of the operator workbook covering occupational health and safety regulations, applicable industry standards and equipment theory, including:

  • Types of forklifts
  • Main parts of a forklift and their functions
  • Basic lifting principles
  • Understanding safe forklift operation
  • Fuel types

Phase 2 – Written Theory Test (30 min.)

  • Theory test based on the concepts discussed during classroom training.
  • Test consists of 9 multiple choice questions and 1 essay type question.
  • Program Trainer grades and scores each test upon completion.
  • Test answers are reviewed with the trainees as a group.
  • Test results are reviewed individually to ensure understanding.
  • Minimum score of 70% is required to pass the written test.

Phase 3 – Practical Training and Evaluation (remainder of day)

Phase 3 is the hands-on portion of the program where trainees are shown the site operating inspection, pre-use inspection, safe operating procedures, and parking/shut-down procedures.

  • General traveling
  • Stopping, starting & turning
  • Loading & unloading procedures
  • Transporting loads
  • Restricted vision
  • Vehicle / Pedestrian traffic
  • Special operating conditions

The trainees will be assessed for minimum skill level by individual evaluation using a counterbalanced forklift. Demonstrated competence of the performance of 6 to 10 tasks in a reasonably challenging course is required to successfully complete this phase of the program. Each trainee’s skill level is assessed until an acceptable level of operational competence is observed.

Following this evaluation, trainees are De-briefed and given the opportunity to address any issues they may have regarding any phase of the program.


Each successful trainee’s employer will receive these original documents shortly after the end of the program including:

  • Evaluation Form
  • Phase 2 test and results
  • Diploma
  • Operator Certification (wallet) Card

The Counterbalanced Forklift Operator Reference Manual (workbook) may be kept by the trainee.

Program Fees

Please call for current rates.

Prices are subject to change without notice.